If you want to receive more precise information via webhook, it’s better to create Webhooks in the integrations section.
To start, go to Settings, then to the Integrations section of Kommo. In this section you have your integrations installed you’ll see button “Web hooks” please click on that, modal window will open:
Please click on “+ Add webhook”. You will need to indicate the URL that will receive this webhook and the event that will push this webhook
Events are:
- Lead added, edited, deleted, restored, responsible user changed, status changed, note added each as separate event
- Contact added, edited, deleted, restored, responsible user changed, note added each as separate event
- Company added, edited, deleted, restored, responsible user changed, note added each as separate event
- Task added, edited, deleted, responsible user changed each as separate event
- Customer added, edited, deleted, responsible user changed, note added each as separate event
- Incoming lead added, edited, deleted, each as separate event
- Incoming message received
- Added element, edited or deleted element for any of you list, each as separate event
You will receive full information on the event that you choose, when the event occurs, and you can choose multiple events to trigger, for example, let's take a look at Lead edited
As for webhook trigger you’ll receive information for two fields:
- From lead field: ID of the lead, name, stage ID, previous stage ID, price, responsible user ID, last modified date, modified user ID, created user ID, date of creation, pipeline ID, tags of the lead with their IDs, and names, and which field was changed by ID name and how changed with new and old values
- From account field: subdomain, ID and the link of your account
Need more help in setting up or troubleshooting? Contact us by sending an email to support@kommo.com or write to us on Facebook.
Not a user yet? Visit our tour page or contact us for a demo.
