Integrating Lazada into Kommo offers practical benefits to enhance your business operations and customer interactions.
- Manage conversations from one platform without having to switch between apps.
- Engage with clients faster with Kommo Salesbot, automate responses to common inquiries, and send promotional messages.
- Filter Lazada leads and send group messages through Kommo’s broadcasting feature.
- Collaborate with team members to synchronize customer support, sales efforts, and follow-up with your Lazada customers.
- Organize and track your customer journey through the sales pipeline for a better lead management process.
Lazada is an e-commerce platform that links buyers and sellers in most South Asian countries.
The platform allows vendors to display their goods and contact buyers directly, making online buying easy for everyone.
The Lazada + Kommo integration connects your Lazada store to Kommo, allowing you to handle all customer communications in your CRM.
Thanks to the Lazada integration, sellers can easily link their Lazada customer interactions within Kommo's CRM platform.
This allows sellers to manage leads, reply directly to customer communications, and receive them all from within Kommo. Kommo becomes a vital key to ensuring customer satisfaction.
The Lazada + Kommo integration helps scale your business into a super e-commerce business.
Kommo brings all communication to one unified inbox, ensuring no lead is left unattended.
With an integration that provides capabilities that make the process easier for you and your consumers, you can engage with potential customers from the initial engagement through the purchase and beyond.
With Lazada + Kommo integration, you are on top of your communication and sales game.
Using the integration to respond quickly to Lazada customer inquiries in Kommo can improve response times and customer satisfaction.
You can use Salesbot to automatically send customers promotional messages at specific times, including alerting them to discounts when they leave their cart unattended.
The broadcasting feature allows you to send mass messages to a certain audience segment, perfect for advertising flash deals, special offers, or new product releases to Lazada leads.
Even on the go, you can receive customer conversations from Lazada on your mobile device and respond immediately.
Here’s how to connect your Lazada account to Kommo:
- In the Kommo account, search for “Lazada” and install it on the integrations page.
- Choose the country linked to your Lazada account.
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Click Go to Lazada Marketplace.
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Identify which Kommo account you want to use, and then click Allow.
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Next, you will be directed to the Lazada Open Platform Page, where you should enter your Lazada account information and click Submit.
