Messenger apps

Testing the WhatsApp Business integration

Connect WhatsApp Business to Kommo

Learn how to connect your WhatsApp Business account in WhatsApp Cloud API Kommo integration and everything you need to know about the requirements for the connection and the manual migration process.

Manage WhatsApp chats in both Kommo and the app

Connect numbers previously used in WhatsApp Lite to WhatsApp Business

Migrate your numbers to WhatsApp Business

Learn how to connect to the WhatsApp Cloud API from various integrations or providers outside Kommo. This guide covers number migration, automatic and manual migration options, the benefits of source merging, and how to set up your WhatsApp Cloud API with Kommo to streamline your business communications.

How to migrate an entire WhatsApp Business Account to WhatsApp Business

Learn how to migrate your entire WhatsApp Business Account (WABA) to the new WhatsApp Cloud API (WACA) with Kommo. This guide provides a step-by-step process for seamlessly transferring multiple phone numbers linked to your WABA. You will learn how to unshare your WABA from your current provider, connect it to the WhatsApp Cloud API, and set up a new payment method. This migration allows all your business phone numbers to continue functioning without interruption. The article also covers requirements, best practices for minimizing downtime, and when to use this migration method.

Manage WhatsApp Business message templates

Manage carousel templates with WhatsApp Business

Manage flows templates with WhatsApp Business

Set up WhatsApp Marketing Messages Lite API to broadcast marketing messages

Troubleshooting WhatsApp message errors

Log out or delete a number from WhatsApp Business

Updated pricing rules for WhatsApp Business

WhatsApp Business overview

WhatsApp Lite

WhatsApp Business API sunsetting: everything you need to know

Kommo is transitioning from the WhatsApp Business API to the new WhatsApp Cloud API, providing a more stable, feature-rich, and cost-effective integration with direct access to Meta’s updates. This guide covers everything you need to know about the change, including the benefits of migrating to the Cloud API, how to request refunds for remaining balances, and step-by-step instructions for a smooth migration process. Discover how to maintain your chat history, transfer templates, and continue using automations with the new integration before the WhatsApp Business API support ends on October 1, 2024.

Instagram: How to connect Instagram with Kommo

By using the Instagram & Kommo integration, with the official Messenger API, you can send messages, react to Story mentions and more.

Instagram Overview

Enhance customer interactions with Kommo’s Instagram integration. Manage comments, automate responses, use quick replies, and initiate conversations with icebreakers directly from your feed. Seamlessly connect Instagram with Kommo to optimize your social media strategy. Available for all subscription plans. Learn more about these features and streamline your workflow today!

Instagram comments automation: How to set it up

The Instagram comments automation feature helps you stay on top of these conversations by automating replies to incoming comments.

Instagram: Check subscription

Connect TikTok to Kommo

Apple Messages for Business: How to connect with Kommo

Apple for Business Messages: How to set up your integration

Telegram: How to connect Telegram with Kommo

Viber: How to connect Viber with Kommo

Slack: How to connect Slack with Kommo

Learn how to connect Slack and improve the communication proccess of your business

Meta Conversions API: Overview

Optimize your ad strategy with Meta Conversions API and Kommo CRM. Sync Instagram, Facebook, and WhatsApp conversion data to Meta for better performance tracking and ad effectiveness. Available for Advanced and Enterprise plan users. Learn how to set up and use CAPI for data-driven decisions. Start enhancing your ad campaigns today!

Meta Conversions API: How to set it up

Set up Meta Conversions API in Kommo CRM to regain crucial insights into your ad performance on Facebook, Instagram, and WhatsApp. Our guide covers requirements, setup steps, and optimizing data tracking to improve your ads’ effectiveness. Available for Advanced or Enterprise plan users. Start optimizing your ad performance today!

Facebook Messenger: How to connect with Kommo

Meta opt-in messages

Description: Learn how to use Meta opt-in messages with Kommo CRM to engage leads on Facebook beyond the 24-hour messaging window. Our guide covers setup, limitations, and use cases. Available for all subscription plans with Facebook integration. Start nurturing your leads more effectively today!