Kommo Subscription plans

July 30, 2024

Welcome to Kommo, the world’s first Messenger-Based Sales CRM! When you create a Kommo account, you’ll get a 14-day free trial to explore all our amazing features and integrations. During this trial, you have full access to everything Kommo offers, with just one limit: media storage is capped at 10GB.

After the trial ends, you’ll need to choose a subscription plan to keep enjoying Kommo. We have three plans: Base, Advanced, and Enterprise, each designed for different business needs. Let’s see what each plan offers!

Note: If you haven't created your Kommo account yet, check our step-by-step guide of how to do it.

In this article, you’ll learn about:

Pricing and features overview

Choosing the right plan is crucial for any business, whether you're just starting out or scaling up. Our plans are targeted for a range of businesses be it their size or expertise in automating support or marketing pipelines.

At Kommo, we offer 3 types of subscription plans:

  • Base plan: $15/user/month. Great for small businesses. Unified inbox, templates, pipelines, and customizable dashboard.
  • Advanced plan: $25/user/month. Perfect for growing companies. Adds automations, Salesbot, and broadcasting.
  • Enterprise plan: $45/user/month. Best for large businesses. Includes user activity log and Super Fields pack.

For a full comparison of our plans, check out: Kommo Pricing

Note: If you already have an active subscription, you can only create orders to upgrade your plan, add user seats, and renew the subscription. Check our Upgrading or renewing your Kommo plan article to find out how to do it.

Base plan

The Base plan is perfect for small businesses looking to centralize their communication channels and better organize their sales processes. This plan costs $15 per user per month.

Main features:

  • Bring all your communication channels into one place with the unified inbox.
  • Integrate your favorite channels like WhatsApp, Instagram, SMS, Email, and more.
  • Create quick response templates to save time when chatting with your clients.
  • Set up stages like “Incoming Leads,” “Initial Contact,” “Discussions,” and “Decision Making” in your pipeline to manage your sales.
  • Tailor your dashboard and pipeline to fit your workflow.

Advanced plan

If you’re a power user and want to make the most of Kommo’s AI for Salesbot, lead scoring, data backup, and more, the Advanced plan is for you!

The Advanced plan builds on the Base plan by adding automations, which make it easy to set actions in your pipeline to help move leads along. It also activates the Salesbot, which follows your rules to execute workflows you design in the Visual Builder. Broadcasting is also enabled to expand your marketing efforts. This plan costs $25 per user per month.

Main features:

  • Everything in the Base plan.
  • Automations to streamline your workflow.
  • Salesbot for AI-powered interactions.
  • Visual Builder for custom workflows.
  • Broadcasting for marketing campaigns.

Enterprise plan

The Enterprise plan includes everything in the Base and Advanced plans and more. You get the user activity log, which is a full history of all events in your account. You also get the Super Fields pack, which adds powerful new field options: global currencies, catalogs, formulas, and field visibility settings.

This plan is ideal for larger businesses that handle many leads and need a highly customizable experience. This plan costs $45 per user per month.

Main features:

  • Everything in the Base and Advanced plans.
  • User activity log for tracking all account events.
  • Super Fields pack with global currencies, catalogs, and formulas.
  • Field visibility settings.

If you need more help with setup or troubleshooting, feel free to reach out to our support chat or contact us via WhatsApp. You can also hire a Kommo partner to do all the hard work for you.

Not a user yet? Sign up for our 14-day free trial or book a free live demo.

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