HyperScript overview

HyperScript is an AI-powered, script-driven platform for creating and managing structured conversations and call-flow scripts. It:

• Provides an intuitive, no-code interface for building complete conversation and call scripts — including branching logic, prompts, and predefined responses — without requiring programming expertise.
• Delivers built-in performance analytics by collecting metrics each time a script is used (e.g., step-level conversion rates, operator success/failure patterns, and completed-call vs. drop-off counts), helping teams identify which scripts and steps perform best.
• Supports dynamic, CRM-linked data fields so that script steps automatically display relevant client information such as names, contact details, and order history.
• Autofills client data and syncs new information back to the CRM, reducing manual data entry, minimizing context switching, and keeping records consistently up to date.

• Automated task creation – Tasks can be created in Kommo during client interactions, reducing the need for manual input.
• Real-time data exchange – Client data can be automatically imported into scripts, and new information can be added to Kommo during calls without switching windows.
• Script management – Managers can review scripts and track employee performance to make adjustments as needed.

Learn how to connect and use the integration.

If you need more help with setup or troubleshooting, feel free to reach out to our support chat or contact us via WhatsApp. You can also hire a Kommo partner to do all the hard work for you.

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