The website chat button (also known as live chat) integration adds advanced features to your website:
- Generate leads from website visits
- Respond to customer inquiries instantly
- Automate conversations on the website for better customer satisfaction
Website chat button or a live chat button allows you to stay connected to your clients at all times. Many businesses use it to provide answers regarding their products without delay. This way clients always feel heard and connected to the business.
Kommo‘s live chat comes with a variety of messaging platforms. It is also very easy to integrate with the website. Additionally, Kommo‘s live chat is highly customizable and can work with automation.
This integration helps you connect with your clients when they scroll through your website. This way, you can clear doubts, provide technical support, schedule appointments, and understand the basic needs of every client who comes to your website so you can tend to those needs. Kommo offers customizable features that help your live chat stand out from your competitors.
Connect a live chat to greet potential clients when they visit your website. You can use pop-up messages to inform potential clients about various discounts or new products that you have. Once this contact is made, a lead card automatically appears in Kommo, and you can keep chatting until questions are answered and a sale is made.
To make the process smoother, you can use Kommo‘s Salesbot to respond promptly to all inquiries, even during non-working hours. This will lead to maximum customer satisfaction.
The Kommo team built and designed the live chat integration. There are five ways to integrate it into your website, and they are all very easy:
- Code integration
- Google Tag Manager
- WordPress plugin
- Wix plugin
- Shopify integration
All these methods take a few seconds and are designed to fit different brands‘ needs.
