KrispCall Integration

Connecting KrispCall with Kommo combines your communication and customer management needs in one place. With KrispCall's VoIP features and Kommo's CRM tools, you can handle calls better, improve customer interactions, and sync data automatically.

By linking KrispCall to Kommo, you get several useful features:

• Make calls to any leads in Kommo with just one click.
• Sync contacts between Kommo and KrispCall.
• Automatically create leads after calls.
• Log calls within the lead card.
• Get automatic follow-up tasks and reminders.

KrispCall offers advanced communication features. With KrispCall’s Unified Callbox, Kommo users can easily manage customer interactions directly from their workspace.

KrispCall integrates smoothly with Kommo, automating routine tasks, enhancing sales and marketing, and simplifying communication.

Using KrispCall’s cloud telephony and Kommo’s CRM together provides a single platform for all communication needs. You can initiate calls, send texts, and manage customer interactions within one interface, making your workflow more efficient.

Sales Team: With all customer info on Kommo, agents can personalize interactions and convert leads into customers.

Support Team: Features like IVR, call transfer, and call forwarding connect customers with the right department and experts.

Marketing Team: Analytics and reporting features help refine marketing strategies and improve campaign performance.

1. Log in to your KrispCall account and go to Settings.
2. Under App Settings, click on Integrations.
3. Find Kommo in the list and click Connect.
4. You’ll be redirected to the Kommo OAuth page.

• New to Kommo? Sign up using Google or Facebook and follow the instructions.
• Already have a Kommo account? Log in with your email and password.

1. Allow the integration permissions when prompted. You’ll be redirected back to KrispCall with a confirmation message showing the integration was successful.

• An active KrispCall account with admin access.
• An active Kommo account (or be ready to sign up during integration).
• Use an updated web browser. Allow necessary permissions from both KrispCall and Kommo.
• Ensure a stable internet connection and proper firewall settings.
• Install the KrispCall Dialer extension from the Chrome Web Store for click-to-call features.