About Kommo API
Kommo API is a powerful tool that allows developers to access customer data and other important information within the CRM and use it to create unique solutions that cater to specific business needs rather than being limited to the features and functionalities offered by the Kommo, and even integrate Kommo services with other platforms. This results in improving customer satisfaction and loyalty as businesses can tailor their customer engagement strategies to meet the needs of their target audience.
These are the API methods for the core entities of Kommo:
| Methods | Description |
|---|---|
| Account | Description of account properties |
| Leads | Description of working with the Leads API (get, create, edit) |
| Incoming Leads | Description of working with the Incoming leads API (get, create, accept, reject, bind) |
| Leads pipelines and statuses | Description of working with the Pipeline API (get, create, change, delete). Description of working with the Pipeline stages API (get, create, change, delete) |
| Contacts | Description of working with Contacts API (get, create, edit). |
| Companies | Description of working with Companies API (get, create, edit). |
| Customers | Description of working with the Customers API (get, create, edit). Description of working with the Customer Transactions API (get, create, edit). |
| API filtration | Description of available filters for the contact, companies, leads and customers lists |
| Lists | Description of working with Lists API (get, create, edit). Description of working with the List Items API (get, create, edit). |
| Links between entities | Description of working with Links API (get, bind, unbind). The method works with connections of contacts, companies, leads and customers. |
| Tasks | Description of working with the Tasks API (get, create, edit, complete) |
| Custom fields | Description of working with Fields API (get, create, edit, delete). Description of working with the Fields groups API (get, create, edit, delete). |
| Tags | Description of working with the Tags API (get, create). Description of working with Entities tags (create, delete) |
| Events and Notes | Describes of working with the Events API (get). Description of working with the Notes API (get, create, edit) |
| Customers Stages and Segments | Description of working with the Customer Stages API (get, create, edit, delete). Description of working with the Customer Segments API (get, create, edit, delete) |
| Users and Roles | Description of working with Users API (get, add to an account). Description of working with Roles API (get, create, edit, delete). |
| Products | Description of working with the Lists API in the context of a list of products |
| Widgets | Description of working with Widgets API (list, installation, deactivation) |
| Sources | Description of working with the Sources API (get, create, edit, delete) |
| Webhooks | Description of working with the Webhooks API (list, signature, unsubscribe) |
| Adding calls | Description of working with the Calls API (add) |
| Conversations | Description of working with the Conversations API (get, close) |
Kommo API offers secure communication, ensuring that all data exchanged between the CRM and external applications is authorized using OAuth 2.0, encrypted and protected from unauthorized access, ensuring safety when handling sensitive customer data, and preventing data breaches and other security threats.
Kommo API excel in providing developers with the required functionalities with the ease and flexibility they need to unleash their creativity without worrying about the processes inside the CRM or needing extensive coding or technical expertise, allowing businesses to quickly and easily add new features and functionalities without disrupting existing workflows or processes.
You can think of any account in Kommo as a Customer Relationship Management (CRM) database for pipelines, leads, contacts, and their relationships. With Kommo API, you can create leads, view and update them, and change their state in the pipeline. You can also add tasks to the leads, contacts, and companies and link them between entities.
Overall, Kommo API is a powerful tool for developers looking to expand the capabilities of Kommo and create innovative solutions that help businesses connect with customers in new and exciting ways. With its flexible functionalities and secure communication, Kommo API offers a range of benefits for developers looking to take their software development to the next level.