Communicate with clients via email and popular messengers like WhatsApp

Create targeted messaging campaigns to send through chats like WhatsApp

Make personalized template messages and emails to send to clients

Keep a record of every call in the client's profile

Connect apps for routing calls to the right team member

Collaborate with team members in direct messages or in lead profiles

Create tasks for yourself and team members within client profiles

Track all your tasks and get reminders about what's coming next

Automatically fill in docs with client information

Take Kommo on the road with our Android and iOS apps

Exchange an unlimited number of docs, pics and videos with clients (10 GB limit during trial)

Create multiple custom lists that you can use in lead profiles

Build digital assistants that can chat with clients and accomplish workflows

Create salesbots in an easy-to-use visual workspace

Instantly collect feedback that helps you gauge how clients feel about your brand

Launch messages and emails based on scheduled- and behavior-based rules

Create automations powered by even more triggers: adding/removing tags and updating fields

Trigger workflows based on rules, such as setting a task when a client is assigned to a user

Respond instantly to clients with AI-driven replies, powered by your knowledge sources

Set custom triggers to activate AI actions and responses exactly when needed

Enable your AI agent to automatically process voice messages from clients and reply in text

Let your AI agent automatically schedule appointments with clients based on your availability

Understand the conversation in seconds and craft polished responses with AI

Prevent missing data by having AI suggest updates to client fields from your chats, emails, notes and audio

Identify missed questions with one click and ensure nothing goes unanswered

Speed up conversations by using AI-powered response suggestions, drawn directly from your knowledge sources

Recognize action points like follow-ups or meetings in chats and create task drafts instantly

Create up to 50 board-like views for tracking where your clients are in the sales process

Personalize the names of each stage in your pipeline

View whether outgoing chats and emails have been sent, delivered or read

View when a link you sent is clicked

Automate lead and task assignments using a circular bot sequence to keep your workflow organized and balanced

Search in a client's profile for messages, notes, tasks and more

Active leads are clients who are in any of the active (non-closed) stages of a pipeline

Contacts are individuals connected to a client profile

Create your own fields to customize client profiles with the info your business needs

Require users to fill in important fields at particular stages in the pipeline

Get game-changing add-ons for fields: 2 new field types for global currencies and catalogs, ability to use formulas in fields, ability to set field visibility

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Automate appointment scheduling by defining meeting types, setting working hours, managing bookings, and sending reminders

Manage recurring customer purchases on a weekly, monthly, or custom schedule, ensuring consistent follow-ups

See all your important sales stats and favorite filters in one customizable view

See which chat sources earn you valuable clients and which waste your time

Get a report that helps highlight why some clients are buying and others aren't

Track call activity, set performance goals for users and forecast future sales

Create a formula that helps you instantly predict any client's likelihood to buy

Optimize your ad campaigns by comparing revenue and marketing costs in one place

An SSL certificate helps to protect your sensitive information from being intercepted by unauthorized parties

Set how much access to give each team member

Group users into teams for team-wide permission setting, data filtering, mentions and more

Control which IP addresses have access to your account

Control access to view and edit certain fields

Set limits on how many cards or lists users can view, track your team's activity, and get notified when limits are exceeded

Rest easy, we back up all your data daily

Protect your data with automatic backups scheduled weekly or monthly

Set flexible backup intervals, from hourly to long-term schedules to fit your workflow

Export all your data for any desired time period, with unlimited access to your full history

Securely access Kommo with single sign-on using your corporate credentials

Enhance your security with advanced protocols and compliance standards to safeguard your data

Experience faster data processing with guaranteed priority under the SLA

Contact the Kommo team to help with your account

Hire a 3rd party expert to set up or customize your account

Connect your favorite apps to Kommo

Build your own integrations and widgets

Customize Kommo to fit your business

Trigger automations based on webhooks

Get immediate support from our expert team to resolve queries quickly and efficiently

Work with a personal expert to optimize your onboarding, strategy, and long-term success

Receive a quick resolution for any issues or bugs in your account to get back on track quickly