The Kommo x Nuvemshop integration is here: Say hello to seamless selling

March 17, 2025

3 min.

🚀 Big News: Nuvemshop is now integrated with Kommo! 🚀

Kommo believes in providing you with the widest range of possibilities for you to scale your business and take it to the next level.

In this spirit, we’re thrilled to announce our latest integration—Nuvemshop is now fully connected to Kommo! 🎉

Experience the power of Kommo’s superior automation tools to elevate your communications, eliminate manual labor, and boost your productivity. Let’s show you how! ⚡️

6 powerful Kommo features to transform your Nuvemshop store

1. Kommo AI Agent: Meet your virtual assistant

The Kommo AI Agent will not only answer customer inquiries but also recommend products based on their preferences, inform them about product availability, and provide delivery and order status notifications — no human intervention required!

Kommo AI Agent to simplify and automate your business operations.

Kommo AI Agent to simplify and automate your business operations.

2. Kommo AI: Supercharge your conversations

Kommo AI’s advanced capabilities ensure all your conversations with clients are error-free, pitch-perfect, and polished every time.

  Kommo AI: Ensuring perfect messages to customers.

Kommo AI: Ensuring perfect messages to customers.

And there is more! You no longer have to scroll through the entire chat history to find relevant information. With the Conversation Summary feature, simply click the Summarize button, and Kommo AI will summarize the conversation!

   Kommo AI-generated summary was added as a note in the conversation history.

Kommo AI-generated summary was added as a note in the conversation history.

3. Website chat button: Keep the orders coming and conversations flowing

Interact with your customers instantly through the Website chat button. When your customers write to you through the website chat button on Nuvemshop, a new lead will be created in your sales pipeline under “incoming leads,” with the full contact and conversation attached!

Lead creation under incoming leads in Kommo when a customer writes to the WCB chat.

Lead creation under incoming leads in Kommo when a customer writes to the WCB chat.

4. Brand your button: Customize your Website chat button

Customize your website chat button according to your business style. Also, you can configure the Kommo Salesbot to respond to incoming messages from the website chat button to respond to routine inquiries or FAQs.

  Personalize your website chat button according to your preferences.

Personalize your website chat button according to your preferences.

5. Real-time price updates: Say goodbye to labor-intensive work

Any changes in Nuvemshop are reflected in your Kommo account. So, when you change the price of a product on Nuvemshop, the change is reflected in your Kommo account, too!

   Price changes on your Nuvemshop store are reflected in your Kommo account.

Price changes on your Nuvemshop store are reflected in your Kommo account.

6. Automate product syncing: Save time, Skip the hassle

No more double work; when you create a product in your Nuvemshop store, it is instantly added under “Products” in your Kommo account.

Creating a Product in your Nuvemshop store - added to your Kommo account.

Creating a Product in your Nuvemshop store - added to your Kommo account.

With these powerful features, you can stay connected, centralize communications across various platforms, automate the busywork, and keep customers engaged with the Nuvemshop integration in Kommo 🚀!

Setting up the Nuvemshop integration in your Kommo account

Join the growing number of Nuvemshop owners upgrading their customer engagement with Kommo! Let’s walk you through these 5 simple steps 👇

  1. Navigate to Integrations: In your Kommo account, go to Settings > Integrations > Nuvemshop.
  2. Agree to the Privacy Policy: Check the box to accept the privacy policy.
  3. Install the Integration: Click the Install button to begin the setup process.
  4. Enter Authorization Data: Provide the necessary authorization data from your Nuvemshop store.
  5. Confirm the Integration: After confirmation, a new modal widget window will open to show the connected integration.

Note: Read our knowledge base article Connect Nuvemshop/Tiendanube to Kommo for a step-by-step guide.

And just like that, your Nuvemshop store is now seamlessly connected to Kommo! 🥳

To sum up

This integration allows you to connect one of Latin America’s biggest online store platforms to Kommo. So, whether you’re an existing Nuvemshop user or planning to join, this integration lets you centralize and streamline all customer conversations across multiple channels in one organized system — Kommo!

Frequently asked questions

Get started with Kommo + Nuvemshop today.

Ready to join the list of businesses using Kommo + Nuvemshop integration to scale their online store? Try Kommo for free and test all the latest functionalities today!

Bushra Shakeel

Writer @Kommo

Bushra is a writer, lawyer, and entrepreneur. When not reading or writing, she’s passionate about exploring new cultures through travel, practicing calligraphy, or just enjoying a perfect cup of tea.

Try Kommo free

Test drive Kommo yourself or schedule a free demo call with us